Support #11614
[SCP ID :##5800##] : BIB Single user unable to perform FTL using google chrome, next button not function
| Status: | Work Completed-End life cycle | Start date: | March 25, 2021 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
BIB Single user unable to perform FTL using google chrome, next button not function as attached screen.
Username
Full Name
Role
User Status
FTL Completed
Updated By
Updated Date
1
Madd2442
AHMAD NUR BIN AB GHANI
Single User
NEW
No
Timestamp:
Activity ID
User Name
Activity Date
Activity Type
Channel
20210322000002585590
Madd2442
22/03/2021 12:40:28 PM
Tac Request
Mobile
History
#1
Updated by Stephanie Sufrapto over 3 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- % Done changed from 0 to 100
As per screenshot below you can see the next button is triggered properly. Tested using android phone and google chrome
Few suggestions
- User to clean the cache and cookie
- Make sure to upgrade android os and google chrome to latest version
#2
Updated by Stephanie Sufrapto over 3 years ago
- Status changed from Pending Customer Feedback to Work Completed-End life cycle
- Assignee changed from Stephanie Sufrapto to Zahir Abd Latif
Zahir, you can proceed to close this