Support #11642

[SCP ID :##5818##] : KFHOnline Unable to Perform Duitnow Transaction [DR Site]

Added by Zahir Abd Latif over 3 years ago. Updated over 3 years ago.

Status:Closed - End of life cycleStart date:April 09, 2021
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY RIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

One of our customer informed that they not able to perform the Duitnow fund transfer.

After click Duitnow open transfer, the page just keeps on loading.

Kindly assist to check on this & update us soonest.

All the related logs can be found from below dir:
\\10.20.8.50\Insert Here\IB Logs\09042021

History

#1 Updated by Zahir Abd Latif over 3 years ago

  • Status changed from New - Begin Life Cycle to Closed - End of life cycle
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Sufian, Apr 9, 2021 11:54 PM:-

The issue resolved after restart the RPP service.

Please proceed to close this issue.

Issue closed in SCP.

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