Support #11745

[SCP D :##5842##] : some User id at MSS failed to disabled user id customer

Added by Zahir Abd Latif over 3 years ago. Updated over 2 years ago.

Status:Work Completed-End life cycleStart date:May 03, 2021
Priority:NormalDue date:
Assignee:Nur Hazirah Mohd Razali% Done:

0%

Category:-Spent time:-
Target version:-

Description

Hi,
Kindly attend below request:

after discuss with chee onn, i create the ticket for this topic
cause: some User id at MSS failed to disabled user id customer
this detail log

[4/30/21 11:53:46:151 WIT] 00011fde SystemOut O [30/04/2021] [11:53:46:151] [ERROR] [JDBCExceptionReporter]:101 - The value of a host variable in the EXECUTE or OPEN statement is out of range for its corresponding use.. SQLCODE=-302, SQLSTATE=22001, DRIVER=3.63.123
[4/30/21 11:53:46:152 WIT] 00011fde SystemOut O [30/04/2021] [11:53:46:151] [ERROR] [JDBCExceptionReporter]:101 - The value of a host variable in the EXECUTE or OPEN statement is out of range for its corresponding use.. SQLCODE=-302, SQLSTATE=22001, DRIVER=3.63.123
[4/30/21 11:53:46:153 WIT] 00011fde SystemOut O [30/04/2021] [11:53:46:152] [ERROR] [IBSSLoggerBase]:242 - could not insert: [net.penril.ibss.core.hibernate.MkTrnxMaster]
org.hibernate.exception.DataException: could not insert: [net.penril.ibss.core.hibernate.MkTrnxMaster]
at org.hibernate.exception.SQLStateConverter.convert(SQLStateConverter.java:100)
at org.hibernate.exception.JDBCExceptionHelper.convert(JDBCExceptionHelper.java:66)
at org.hibernate.id.insert.AbstractReturningDelegate.performInsert(AbstractReturningDelegate.java:64)

[4/30/21 11:53:46:154 WIT] 00011fde SystemOut O [30/04/2021] [11:53:46:153] [ERROR] [IBSSRetailUserDisableResultServices]:141 - Error code : 0000
[4/30/21 11:53:46:154 WIT] 00011fde SystemOut O [30/04/2021] [11:53:46:154] [ERROR] [IBSSRetailUserDisableResultServices]:141 - Error details : could not insert: [net.penril.ibss.core.hibernate.MkTrnxMaster]
Exception class : org.hibernate.exception.SQLStateConverter, class method : convert, line number : 100
org.hibernate.exception.SQLStateConverter.convert(SQLStateConverter.java:100)
org.hibernate.exception.JDBCExceptionHelper.convert(JDBCExceptionHelper.java:66)

[4/30/21 11:53:46:044 WIT] 00011fde SystemErr R java.lang.NullPointerException
[4/30/21 11:53:46:044 WIT] 00011fde SystemErr R at com.ib.ibss.common.utils.IBSSNavigationUtil.isSingleLogin(IBSSNavigationUtil.java:494)
[4/30/21 11:53:46:044 WIT] 00011fde SystemErr R at com.ib.ibss.common.utils.IBSSNavigationUtil.buildNavigation(IBSSNavigationUtil.java:123)
[4/30/21 11:53:46:044 WIT] 00011fde SystemErr R at com.ib.ibss.controller.actions.ss112_user.IBSSRetailUserDisableResultAction.execute(IBSSRetailUserDisableResultAction.java:69)

SystemLOG.zip (224 KB) Zahir Abd Latif, May 03, 2021 16:27

History

#1 Avatar?id=1966&size=24 Updated by Ngoh Chee Onn over 3 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress
  • Assignee changed from Ngoh Chee Onn to Nur Hazirah Mohd Razali

#2 Updated by Zahir Abd Latif over 3 years ago

Dear Hazirah,

Kindly assist to update the current status or any finding/progress on this issue to see whether I can closed this case.

Kindly updates.

Thanks.

#3 Avatar?id=2607&size=24 Updated by Rayvandy Gabbytian over 2 years ago

  • Status changed from Development / Work In Progress to Work Completed-End life cycle

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