Support #11856
[SCP ID :##5878##] : RCAS Login Issue
| Status: | Closed - End of life cycle | Start date: | June 04, 2021 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Appreciate your help on this issue. User encountered error after key in OTP.
'System is currently not available, please try again later (E998).
As per communication between MBB Saaadah and Penril Chee Onn today.
Logs has been shared earlier.
History
#1
Updated by Ngoh Chee Onn over 3 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Ngoh Chee Onn to Zahir Abd Latif
- % Done changed from 0 to 90
Hi Zahir,
Update issue from email. According to the error in log file, system not able to find the aal2sdk library in the java library path. Pending customer to check the java library path settings and the library file.
Thank you
#2
Updated by Zahir Abd Latif over 3 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 90 to 100
Issue closed in SCP.