Task #1192
IB-IPAY failed - Beneficiary account not found
| Status: | Dropped-End of life cycle | Start date: | September 29, 2011 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Vincent Devethas | % Done: | 0% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Please check on the ESB log as our customer unable to perform IPAY trans due to beneficiary account not found.
We have checked Powercard for IBG services and the service is UP.
History
#1
Updated by Vincent Devethas almost 13 years ago
- Assignee set to Vincent Devethas
#2
Updated by Vincent Devethas almost 13 years ago
- Status changed from New - Begin Life Cycle to Dropped-End of life cycle
Not an issue.
Root caused : This problem is due to customer has multiple entries (old records) of bank card in Powercard system.