Support #12118
[SCP ID :##5929##] : No TAC Received
| Status: | Closed - End of life cycle | Start date: | July 19, 2021 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY RIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Customers called to inform that she did not receive SMS TAC no.
Customer Name : NARGIS BINTI ISMAIL
I/C No : 780705145120
New Contact No : 60193912055
Telco : CELCOM
Upon checking, we noticed that the SMS guid is blank.
Please assist.
History
#1
Updated by Zahir Abd Latif about 3 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Kah Yan, Jul 23, 2021:-
Kindly check if the user tried to request any TAC after 18 Jul. If there are any blank guids, kindly send me the logs for that timestamp.
Sufian, Jul 24, 2021:-
Customer able to issued new sms with guid included. Thank you for your support.
Issue closed in SCP.