Support #12141
[SCP ID :##5936##] : unable delete rpp favourite account - BIB
| Status: | Work Completed-End life cycle | Start date: | July 28, 2021 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Siti Balqis Othman | % Done: | 100% | |
| Category: | BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
please help to check, customer not able to delete his favourite account as below.
History
#1
Updated by Siti Balqis Othman about 3 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
#2
Updated by Siti Balqis Othman about 3 years ago
- Status changed from Development / Work In Progress to Pending SIT Deployment
- % Done changed from 0 to 100
Reported Issue:
BIB user unable to delete his favourite account and missing unsuccessful status at the result screen
Root Cause:
1) IB is unable to delete the selected favourite account due to retrieved data have more than one.
Based on the customer favourite list, there are two data that have the same account but different bank codes.
2) The unsuccessful status is not being set when IB unsuccessful delete the favourite account.
The solution given was:
1) Added bank code parameter when IB retrieve the selected favourite account data following with user id and account no.
2) set unsuccessful status when an exception occurs during the deleting process.
The patch has been delivered to ITD
#3
Updated by Siti Balqis Othman almost 3 years ago
- Status changed from Pending SIT Deployment to Code Review
Already deployed to production
Migration ID 170.
#4
Updated by Siti Balqis Othman almost 3 years ago
- Status changed from Code Review to Development / Work In Progress
Already deployed to production
Migration ID 170.
#5
Updated by Siti Balqis Othman almost 3 years ago
- Status changed from Development / Work In Progress to Work Completed-End life cycle
Already deployed to production
Migration ID 170.