Support #12143
[SCP ID :##5938##] : KFHonline TAC issue
| Status: | Closed - End of life cycle | Start date: | July 29, 2021 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY RIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Customer able to receive the TAC but encountered an error as screenshot attached.
Error message: You have been logged out. Access denied
CC Have Unlock TAC in BVMC many times, have cleared cache and cookies, tried different web browser.
But the result is still the same.
Info as follows:
Customer name: FATIN SU'AIDAH NAEQA BINTI NAZIYUS
Mobile no. : 0166584136
History
#1
Updated by Zahir Abd Latif about 3 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Sufian,8 Aug 2021:
Contact center confirmed that the customer already received the TAC
Issue closed in SCP.