Support #12251
[SCP ID :##5964##] : CASH MANAGEMENT SOLUTIONS - SECURE PASS NO. INACTIVE
| Status: | Closed - End of life cycle | Start date: | August 26, 2021 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Customer called Contact Centre to reset the password, however encounter error “Secure Pass number is inactive”.
Company Name : ALQARNI MEDITECH SDN BHD
Customer Name : MOHAMAD SYARIF BIN ABD WAHAB
Account No : 010141001041
Contact No : 01162625709 - SITI SYARIFAHZIAH BINTI ABD WAHAB
All the related logs can be accessed from below dir:
History
#1
Updated by Zahir Abd Latif about 3 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Sufian, Sep 1, 2021:-
We had request contact center to retry again. We can close this ticket for now.
Issue closed in SCP.