Support #12338
[SCP ID :##5981##] : IBG OFI W3 NOT PROCESSED
Status: | Closed - End of life cycle | Start date: | September 17, 2021 | |
---|---|---|---|---|
Priority: | High | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | MY BIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:-
Please assist to check why IBG OFI W4 not pickup W3 transaction.
History
#1 Updated by Zahir Abd Latif almost 3 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Hafiz, Sep 17, 2021:-
Salam Shahrul, Since the record for IBG windows 3 is an unsuccessful update to all related tables. We are unable to purge Windows 3 using the IBGCore system. We need to update record for windows 3 manually to merge with window 5 Please execute sql below to update(purge) record Schema ibg delete from ibg_ofi where master_id = '63292'; delete from ibg_return_entry where master_id = '63292';
Lizahwati, Sep 20, 2021:-
Dear Shahrul, Our whatsApps conversation referred. The issue has been resolved and we may proceed to close this ticket.
Issue already closed in SCP.