Support #12338

[SCP ID :##5981##] : IBG OFI W3 NOT PROCESSED

Added by Zahir Abd Latif about 3 years ago. Updated almost 3 years ago.

Status:Closed - End of life cycleStart date:September 17, 2021
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY BIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

Please assist to check why IBG OFI W4 not pickup W3 transaction.

History

#1 Updated by Zahir Abd Latif almost 3 years ago

  • Status changed from New - Begin Life Cycle to Closed - End of life cycle
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Hafiz, Sep 17, 2021:-

Salam Shahrul,

Since the record for IBG windows 3 is an unsuccessful update to all related tables. We are unable to purge Windows 3 using the IBGCore system. 
We need to update record for windows 3 manually to merge with window 5

Please execute sql below to update(purge) record

Schema ibg
delete from ibg_ofi where master_id = '63292';
delete from ibg_return_entry where master_id = '63292';

Lizahwati, Sep 20, 2021:-

Dear Shahrul,

Our whatsApps conversation referred. The issue has been resolved and we may proceed to close this ticket.

Issue already closed in SCP.

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