Support #12400
[SCP ID :##6003##] : Session Expired After Upload Duplicate DPX File
| Status: | Closed - End of life cycle | Start date: | October 13, 2021 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Please help to check the problem session expired after upload duplicate DPX file.
History
#1
Updated by Ngoh Chee Onn almost 3 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Ngoh Chee Onn to Zahir Abd Latif
- % Done changed from 0 to 90
Hi Zahir,
Please refer below for the root cause and resolution, the fixes package has been installed into SIT server 172.21.21.73.
Root cause:
- No exception handle for the token already exists in TB_AM_VASCO_GLOBAL table.
Resolution:
- Added exception handle for each token already exists in TB_AM_VASCO_GLOBAL table.
#2
Updated by Zahir Abd Latif almost 3 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 90 to 100
Issue closed in SCP.