Bug #12465

[BIF - 31589] User status does not change to dormant after more than two days of not logging in

Added by Nurul Akmal almost 3 years ago. Updated almost 3 years ago.

Status:Work Completed-End life cycleStart date:October 27, 2021
Priority:HighDue date:
Assignee:Nurul Akmal% Done:

100%

Category:-Spent time:-
Target version:-

Description

Please check this defect why user status can't automatic change to dormant user ?

user status does not change to dormant after more than two days of not logging in
because the parameters are set for two days of dormant time

BIF 31589 - Current status of user.png (1.66 MB) Nurul Akmal, October 27, 2021 10:42

BIF 31589 - Set up Dormant Period to 2 Days .png (636 KB) Nurul Akmal, October 27, 2021 10:42

Retest by user but still got user status Normal.png (862 KB) Nurul Akmal, October 29, 2021 17:19

Change button.png (347 KB) Nurul Akmal, October 30, 2021 19:30

History

#1 Updated by Siti Norahayu Mohd Desa almost 3 years ago

  • Priority changed from Normal to High

#2 Updated by Nurul Akmal almost 3 years ago

Hi Bram,
Kindly check there is still user with status Normal even setting for dormant 3 days. Those users not logged in more than 3 days.
Thank you.

#3 Updated by Ngoh Chee Ping almost 3 years ago

  • Status changed from New - Begin Life Cycle to Internal Testing
  • Assignee changed from Bramantyo Pujo Wiyono to Nurul Akmal
  • % Done changed from 0 to 100

Fixed, issue happened due to using the wrong version of archive program. Now should able to see those user status set to dormant.

#4 Updated by Nurul Akmal almost 3 years ago

  • Status changed from Internal Testing to User Acceptance Test

Send for user retest.

#5 Updated by Nurul Akmal almost 3 years ago

  • File Change button.png added
  • Status changed from User Acceptance Test to Development / Work In Progress
  • Assignee changed from Nurul Akmal to Ngoh Chee Onn

Hi Chee Onn,
Need your help to change button inside the User details screen for Dormant user.
Currently system display 'Unlock' button instead of 'Activate' button.

Thank you.

#6 Avatar?id=1966&size=24 Updated by Ngoh Chee Onn almost 3 years ago

  • Status changed from Development / Work In Progress to Internal Testing
  • Assignee changed from Ngoh Chee Onn to Nurul Akmal

Hi Akmal,

Changes done and will deploy tomorrow version 67

Thank you

#7 Updated by Nurul Akmal almost 3 years ago

  • Status changed from Internal Testing to User Acceptance Test

Tested and passed.

#8 Updated by Nurul Akmal almost 3 years ago

Issue has been closed by Hafiz Pratama Saleh on 31/10/2021.

#9 Updated by Nurul Akmal almost 3 years ago

  • Status changed from User Acceptance Test to Work Completed-End life cycle

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