Bug #12478

[BIF - 31679] Invalid Date on Create SLA

Added by Nurul Akmal almost 3 years ago. Updated almost 3 years ago.

Status:Work Completed-End life cycleStart date:October 28, 2021
Priority:NormalDue date:
Assignee:Nurul Akmal% Done:

100%

Category:-Spent time:-
Target version:-

Description

Please this defect on SLA Management menu.
step:
1) open SLA Management menu - Create
2) pick service
3) input SLA Duration with 5
4) input Reminder Trigger Duration (days) with 7
5) input effective start date
6) input effective end date
7) next
8) message error appear displayed.
9) click on input date picker 'Effective Start Date' -->30/1/2022
10) edit reminder reminder trigger duration input to 3 --> next
11)error message appear
The effective date is overlap with other setup
12) change effective end date to 1/01/2022
13) next

Expected Result:
Failed to create SLA Management due to invalid date picked Effective Start Date > Effective End Date

Actual Result:
Create SLA still can be done even date is invalid. Date picker can be changed when there's another error message.

BIF 31679 - error at step 8.png (894 KB) Nurul Akmal, October 28, 2021 10:55

BIF 31679 Error message at step 11.png (926 KB) Nurul Akmal, October 28, 2021 10:55

BIF 31679 Successfully create Eff Start Date_ Eff End Date.png (1 MB) Nurul Akmal, October 28, 2021 10:55

History

#1 Updated by Ngoh Chee Ping almost 3 years ago

  • Status changed from New - Begin Life Cycle to Internal Testing
  • Assignee changed from Ngoh Chee Ping to Nurul Akmal
  • % Done changed from 0 to 100

Fixed, will deploy on 2.0.65-ga

#2 Updated by Nurul Akmal almost 3 years ago

  • Status changed from Internal Testing to User Acceptance Test

Send for user retest.

#3 Updated by Nurul Akmal almost 3 years ago

  • Status changed from User Acceptance Test to Work Completed-End life cycle

Issue has been closed by M Rizki Prassetyo on 29/10/2021.

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