Support #12489

[SCP ID :##6015##] : Video in Deskmate

Added by Zahir Abd Latif almost 3 years ago. Updated almost 3 years ago.

Status:Closed - End of life cycleStart date:October 28, 2021
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:DeskmateSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

we have noticed that videos uploaded from previous years (2019 and 2020) are no longer playable due to flash player issue.
Kindly assist

History

#1 Updated by Zahir Abd Latif almost 3 years ago

  • Status changed from New - Begin Life Cycle to Closed - End of life cycle
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Kah Yan, Nov 2, 2021:-

Dear Shahrul,

We have updated the video plugin to AllVideos (by JoomlaWorks)
Kindly assist to access the page and test if the issue is resolved.

Attached some of the browsers we have tested. 
For the unsuccessful cases, we suspect it is due to no internet access / credentials error for that browser.

Kindly provide videos in mp4 format and size not more than 38MB in the future.

Issue closed in SCP.

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