Bug #12613

[BIF-45144] Mandiri - Email is not received by PIC when liquidity breaching red or upper limit

Added by Siti Norahayu Mohd Desa almost 3 years ago. Updated almost 3 years ago.

Status:Work Completed-End life cycleStart date:November 19, 2021
Priority:NormalDue date:November 19, 2021
Assignee:Siti Norahayu Mohd Desa % Done:

100%

Category:-Spent time:-
Target version:-

Description

-PIC doesn't receive email when liquidity breaches red limit
-When host checked in CI-Hub, alarm is already raised, but event code 2003 is not generated
-Based on user's explanation, this issue also happened yesterday. But after few hours (approximately 6 hours), the email is received (together with another pending email)

History

#1 Updated by Ngoh Chee Ping almost 3 years ago

  • Assignee changed from Ngoh Chee Ping to Siti Norahayu Mohd Desa

Updated the API logger, but did not see any request from hub. Need hub side to check whether they calling the wrong URL or getting any error when call to our API.

#2 Updated by Siti Norahayu Mohd Desa almost 3 years ago

Souza: It seems the reason hub is sending the same serial number is because Portal is responding with response code = FAILED and the description of that response has length of 23 characters while the hub expects to have a max character of 11 characters. Also hub is expecting a timeout of 20 seconds when sending notification to portal but there are instances where portal is sending responses for more than 20 seconds. I have configured the response time to be 90 seconds now as requested by Bram.

#3 Updated by Tan Lee Yong almost 3 years ago

  • Assignee changed from Siti Norahayu Mohd Desa to Bramantyo Pujo Wiyono

#4 Updated by Bramantyo Pujo Wiyono almost 3 years ago

  • Status changed from New - Begin Life Cycle to User Acceptance Test
  • Assignee changed from Bramantyo Pujo Wiyono to Siti Norahayu Mohd Desa
  • % Done changed from 0 to 80

Already deployed on uat 24112021

#5 Updated by Siti Norahayu Mohd Desa almost 3 years ago

  • Status changed from User Acceptance Test to Work Completed-End life cycle
  • % Done changed from 80 to 100

Issue have been closed by stevefanus on 24 Nov 2021

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