Support #12631

[SCP ID :##6041##] : CIB SI - Total Error

Added by Zahir Abd Latif almost 3 years ago. Updated almost 3 years ago.

Status:Closed - End of life cycleStart date:November 28, 2021
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY RIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

Since 26/11/2021, CIB SI having Total error in email notification. Upon checking, all transactions in Total error are successful transaction. Please investigate

Unconfirmed 749811.crdownload (37 KB) Zahir Abd Latif, November 28, 2021 09:11


Related issues

Related to KFH Support - Support #12630: [SCP ID :##6040##] : CIB SI Error - 27112021 Closed - End of life cycle November 27, 2021

History

#1 Updated by Yap Kah Yan almost 3 years ago

Root cause:
PROD instances is not synchronized

Fixes:
1. To replace file in scheduler_consumer.war
\WEB-INF\classes\net\penril\scheduler\job\SIEngine.class
Copy file from BV2

2. To update missing mapping in scheduler_consumer.war
\WEB-INF\classes\my\com\kfh\message\resources\IBBusinessOptionsResources.properties
sms.alert.amount=0

#2 Updated by Yap Kah Yan almost 3 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback

#3 Updated by Zahir Abd Latif almost 3 years ago

  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 90

#4 Updated by Zahir Abd Latif almost 3 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • % Done changed from 90 to 100

Issue closed in SCP.

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