Support #12645
[SCP ID :##6048##] : New BPS - Bernas bulk payment-rejected reason not visible
| Status: | Work Completed-End life cycle | Start date: | December 01, 2021 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Bernas complaint unable to see the rejected reason (ID No invalid) for one of their failed bulk payment in BIB.
I try simulate this in SIT and result as below:
in DB - bulk rejected table
History
#1
Updated by Siti Balqis Othman almost 3 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- % Done changed from 0 to 100
Root cause:
The current error description is derived from column reject reason.
The solution given was:
As discussed with Kak Ilah via WhatsApp, IB will retrieve the error description from the column error description when the value in column reject reason is empty.
IB will display an additional column which is line no as requested. The changes has been implemented to bulk payment, payroll and bulk jompay modules.
The patch has been deliver to ITD.
#2
Updated by Siti Balqis Othman over 2 years ago
- Status changed from Pending Customer Feedback to Work Completed-End life cycle
- Assignee changed from Siti Balqis Othman to Zahir Abd Latif
Migrated to production on 11.02.2022