Support #12653
[SCP ID :##6050##] : eStatement not appear in CDB
| Status: | Dropped-End of life cycle | Start date: | December 02, 2021 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 0% | |
| Category: | Bug | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Issue: Monthly eStatement not appear in CDB but available in IBAM.
Company Name: SITEGIANT SDN BHD
Acc Num: 0714141100011452
User: SITEGIANTBSN1
Tested in SIT and UAT and both working fine.
History
#1
Updated by Nurul Athira Abdul Rahim almost 3 years ago
- Category set to Bug
- Assignee changed from Nurul Athira Abdul Rahim to Nurul Hasnieza Bt Mohd Zamri
#2
Updated by Nurul Hasnieza Bt Mohd Zamri almost 3 years ago
- Status changed from New - Begin Life Cycle to Investigation
Currently only one user facing the issue
#3
Updated by Nurul Hasnieza Bt Mohd Zamri over 2 years ago
- Status changed from Investigation to New - Begin Life Cycle
#4
Updated by Nurul Hasnieza Bt Mohd Zamri over 2 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
#5
Updated by Nurul Athira Abdul Rahim over 2 years ago
- Status changed from Pending Customer Feedback to Dropped-End of life cycle
- Assignee changed from Nurul Hasnieza Bt Mohd Zamri to Zahir Abd Latif
No issue found at SIT, UAT, Preprod and Prod.
Received feedback from customer, they can view the statement.
Suspected human error.
Azyan agreed to dropped this issue.