Support #12657
[SCP ID :##6054##] : ERROR Service Currently Unavaible 66666
| Status: | Work Completed-End life cycle | Start date: | December 05, 2021 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | Bug | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Customer proceed for IBG Bulk Payment transaction got Service currently unavailable 66666
Company Name : al Razia enterprise
User : Alrazia19,Alrazia20,Alrazia21
*Error Updating database
History
#1
Updated by Nurul Athira Abdul Rahim almost 3 years ago
- Assignee changed from Nurul Athira Abdul Rahim to Nurul Hasnieza Bt Mohd Zamri
#2
Updated by Nurul Hasnieza Bt Mohd Zamri almost 3 years ago
Need to do DB maintenance - Reorganize DB
#3
Updated by Nurul Hasnieza Bt Mohd Zamri almost 3 years ago
- Status changed from New - Begin Life Cycle to Internal Testing
- Assignee changed from Nurul Hasnieza Bt Mohd Zamri to Nurul Athira Abdul Rahim
- % Done changed from 0 to 80
DB maintenance has been done on Friday(10/12/2021)
Finding: Issue is intermittent because weaken of db performance.
Solution: Run script DB2 REORG to re-organize the table data to optimize performance.
#4
Updated by Nurul Athira Abdul Rahim over 2 years ago
- Status changed from Internal Testing to System Integration Test
- % Done changed from 80 to 100
#5
Updated by Nurul Athira Abdul Rahim over 2 years ago
- Category set to Bug
#6
Updated by Nurul Athira Abdul Rahim over 2 years ago
- Status changed from System Integration Test to Work Completed-End life cycle
- Assignee changed from Nurul Athira Abdul Rahim to Zahir Abd Latif
Script run DB in prod on 10/12/21