Support #12670
[SCP ID :##6057##] : AGRONETBIZ : STANDING INSTRUCTION DETAIL : FC UNGGUL SDN BHD : MY0571545
Status: | Work Completed-End life cycle | Start date: | December 08, 2021 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | BIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:-
Subject : AGRONETBIZ : STANDING INSTRUCTION DETAIL : FC UNGGUL SDN BHD : MY0571545
Customer performed SI IBG transaction via BIB, however receipt display beneficiary name = sender name which is incorrect.
Please help to check.
History
#1 Updated by Siti Balqis Othman almost 3 years ago
- Status changed from New - Begin Life Cycle to Investigation
#2 Updated by Siti Balqis Othman almost 3 years ago
- Status changed from Investigation to Development / Work In Progress
#3 Updated by Siti Balqis Othman almost 3 years ago
- Status changed from Development / Work In Progress to Pending SIT Deployment
- % Done changed from 0 to 100
Hi Team,
Below is root cause and solution given to Customer.
Root cause:
The sender name is updated in the beneficiary name receipt field during si cron job updating the receipt contents.
Solution given:
Change to correct value when updating the beneficiary name receipt field.
#4 Updated by Siti Balqis Othman over 2 years ago
- Status changed from Pending SIT Deployment to Finished Development
#5 Updated by Siti Balqis Othman over 2 years ago
- Status changed from Finished Development to Development / Work In Progress
#6 Updated by Siti Balqis Othman over 2 years ago
- Status changed from Development / Work In Progress to Work Completed-End life cycle
- Assignee changed from Siti Balqis Othman to Zahir Abd Latif
Migrated to production on 11.02.2022