Support #12670

[SCP ID :##6057##] : AGRONETBIZ : STANDING INSTRUCTION DETAIL : FC UNGGUL SDN BHD : MY0571545

Added by Zahir Abd Latif almost 3 years ago. Updated over 2 years ago.

Status:Work Completed-End life cycleStart date:December 08, 2021
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:BIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

Subject : AGRONETBIZ : STANDING INSTRUCTION DETAIL : FC UNGGUL SDN BHD : MY0571545
Customer performed SI IBG transaction via BIB, however receipt display beneficiary name = sender name which is incorrect.

Please help to check.

History

#1 Updated by Siti Balqis Othman almost 3 years ago

  • Status changed from New - Begin Life Cycle to Investigation

#2 Updated by Siti Balqis Othman almost 3 years ago

  • Status changed from Investigation to Development / Work In Progress

#3 Updated by Siti Balqis Othman almost 3 years ago

  • Status changed from Development / Work In Progress to Pending SIT Deployment
  • % Done changed from 0 to 100

Hi Team,

Below is root cause and solution given to Customer.

Root cause:
The sender name is updated in the beneficiary name receipt field during si cron job updating the receipt contents.

Solution given:
Change to correct value when updating the beneficiary name receipt field.

#4 Updated by Siti Balqis Othman over 2 years ago

  • Status changed from Pending SIT Deployment to Finished Development

#5 Updated by Siti Balqis Othman over 2 years ago

  • Status changed from Finished Development to Development / Work In Progress

#6 Updated by Siti Balqis Othman over 2 years ago

  • Status changed from Development / Work In Progress to Work Completed-End life cycle
  • Assignee changed from Siti Balqis Othman to Zahir Abd Latif

Migrated to production on 11.02.2022

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