Support #12682
[SCP ID :##6060##] : Statement for Account H2R Oil & Gas Services
| Status: | Closed - End of life cycle | Start date: | December 13, 2021 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Customer, H2R Oil & Gas Services Sdn Bhd, had downloaded one of their escrow account statement via CMS.
In the downloaded PDF file, page 2-8 appears to be the statement of other customer, ie Embassy of The State of Kuwait.
Please help to check on this issue urgently.
Attached is the statement for your further reference.
You can access to the logs from directory below:
\\10.20.8.50\Insert Here\IB Logs\13122021
History
#1
Updated by Zahir Abd Latif almost 3 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Hafiz, Dec 13, 2021:-
Noted on your reported issue. However, Penril is not preparing or developing the PDF file for the statement. Please check with the respective vendor/team on this issue. As a conversation in group whatsApp this morning, we have informed and guided you on the temporary solution by turn off the navigation in the BVMC.
Issue closed in SCP.