Support #12684

[SCP ID :##6062##] : DuitNow Issue

Added by Zahir Abd Latif almost 3 years ago. Updated almost 3 years ago.

Status:Closed - End of life cycleStart date:December 13, 2021
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY RIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

Kindly assist to check as Duitnow page unable to load.

Date : 13/12/2021
TIme : 3.30PM - 3.45PM

13122021.zip (3.38 MB) Zahir Abd Latif, December 13, 2021 17:26

History

#1 Updated by Zahir Abd Latif almost 3 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Kah Yan, Dec 13, 2021:-

Please refer to the logs below. The log in RPP_WS last captured was at 11:59AM.

Root Cause:
Suspect that RPP_ WS is down.

Solution:
Restart RPP_WS

nohup
15:31:23,877 ERROR [STDERR] java.net.SocketTimeoutException: Read timed out
15:31:23,881 ERROR [STDERR] at net.penril.rpp.instant.transfer.services.RPPGetBankListServicesSoapBindingStub.getBankList(RPPGetBankListServicesSoapBindingStub.java:231)

RPP logs
2021/12/13 11:59:41:120

#2 Updated by Zahir Abd Latif almost 3 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

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