Support #12685
[SCP ID :##6063##] : FPX issue - Transaction successful at IB but failed at FPX page
Status: | Closed - End of life cycle | Start date: | December 13, 2021 | |
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Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | MY RIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:-
Please assist to check. FYI, the amount was deducted from customer acct
Date : 13/12/2021
Time : 3.15 PM - 3.45PM
Kindly refer to previous log - attached with issue RPP
History
#1 Updated by Zahir Abd Latif almost 3 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 90
Hafiz, Dec 13, 2021:-
Salam Shahrul We have checked on the IB log and found out that the FPX request is return success. That means no issue between IB and FPX Web Service. Have you checked this issue with iSentric and PayNet?
#2 Updated by Zahir Abd Latif almost 3 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 90 to 100
Issue closed in SCP.