Support #12687
[SCP ID :##6064##] : Invalid Passcode No in IOS
Status: | Dropped-End of life cycle | Start date: | December 15, 2021 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 0% | |
Category: | - | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:-
Issue: Invalid passcode No to approve transaction in Ios
Action Taken:
1. Uninstall > Install Apps
2. Uninstall > Restart phone > Install Apps
3. Login > Reset passcode > try to approve transaction using same passcode > error 'Invalid Passcode' display
Organization: BHG KEWANGAN KPM - (BKP)
username: M4770800ABV5
History
#1 Updated by Nurul Athira Abdul Rahim almost 3 years ago
- Assignee changed from Nurul Athira Abdul Rahim to Aditya Prathama
#2 Updated by Nurul Athira Abdul Rahim over 2 years ago
- Status changed from New - Begin Life Cycle to Dropped-End of life cycle
- Assignee changed from Aditya Prathama to Zahir Abd Latif
16/12/21- Dropped by Azyan.
After checking no issie with the system. Suspected, customer forgot the current passcode.