Support #12706

[SCP ID :##6076##] : Java Heap Memory High Consume Resource

Added by Zahir Abd Latif over 2 years ago. Updated over 2 years ago.

Status:Closed - End of life cycleStart date:December 25, 2021
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:-Spent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

Kindly need your help to check and advise for Java Heap we notice every time around 11PM it start to gradually increase its usage.
can somebody confirm that its normal or still consider as OK ?
what is triggering this high consume usage ?

History

#1 Updated by Siti Norahayu Mohd Desa over 2 years ago

Hi Pak Panji, Pak Budi.

As per our discussion, kindly provide the statistics of active users while the screenshot was taken.
As we need that data to tell whether the Jboss memory is normal or not.

Judging from the screenshot from Uptime on day 5 to day 6, the memory in use was reduced when the Jboss Garbage Collector kick's in.
It behavior look's completely normal so far while the highest recorded used memory is around 60% of the max capacity. Please let us know if BI have any other concerns on this.

#2 Updated by Siti Norahayu Mohd Desa over 2 years ago

  • Assignee changed from Chun Feng Lim to Zahir Abd Latif

#3 Updated by Tan Lee Yong over 2 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback

#4 Updated by Zahir Abd Latif over 2 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • % Done changed from 0 to 100

Issue closed in SCP.

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