Support #12723
[SCP ID :##6093##] : CBD Start and Ending Balance
| Status: | Closed - End of life cycle | Start date: | January 01, 2022 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request.
There is a difference between MT942 and CBS which results in a difference between the Beginng balance on December 31 2021 and the ending balance on December 30 2021.
**last investigate result from mr bram it because duplikat data
History
#1
Updated by Ngoh Chee Ping over 2 years ago
This is due to many duplicate data from hub NRT. Therefore the balance will not be correct. This required hub to confirm whether those transactions with multiple status is successful or not.
#2
Updated by Siti Norahayu Mohd Desa over 2 years ago
As per discussion in the meeting, we waiting Odhran to respond.
#3
Updated by Siti Norahayu Mohd Desa over 2 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Siti Norahayu Mohd Desa to Zahir Abd Latif
The account report balance issue already resolved, already perform manual adjustment on the balance and regenerated the account report, member statement report and consolidated member statement report.
#4
Updated by Zahir Abd Latif over 2 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100
Issue closed in SCP.