Support #12727

[SCP ID :##6096##] : Update from phoenix - Corus Error

Added by Zahir Abd Latif over 2 years ago. Updated over 2 years ago.

Status:Closed - End of life cycleStart date:January 05, 2022
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY CORUSSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

Appreciate your assistance to investigate the following account which have error “Service Currently Unavailable” once we click button update from Phoenix.

Datetime : 17/12/2021, 3.50PM - 4.00PM
Log Files : \\10.20.8.104\ib\Log\05012022

History

#1 Updated by Zahir Abd Latif over 2 years ago

  • Status changed from New - Begin Life Cycle to Closed - End of life cycle
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Hafiz, Jan 7, 2022:-

Found the error: hibernate session is not started when updating record from phoenix. The fixes are ready to deploy to the staging server. Please get the patches via the link below.
//10.20.8.35/internet banking/20220106_6096_update_acc_from_phoenic

Shahrul nizam, Jan 14, 2022:-

We have deployed the fixes in Production and verified good by the user.

Thanks for the great assistance.

Issue closed in SCP.

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