Support #12795

[SCP ID :##6141##] : Cann't Print Share Availability

Added by Zahir Abd Latif over 2 years ago. Updated over 2 years ago.

Status:Closed - End of life cycleStart date:February 10, 2022
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:-Spent time:-
Target version:-

Description

Hi,
Kindly attend below request:

Hai there is error where print Share Availability.

I Attach email from P. Rante

RE EXTERNAL Dear Team kindly assist system error (CTBC).msg (758 KB) Zahir Abd Latif, February 10, 2022 16:20

History

#1 Updated by Tan Lee Yong over 2 years ago

  • Project changed from Maybank BII RCAS Support to Maybank BII eCustody Support

#2 Avatar?id=1966&size=24 Updated by Ngoh Chee Onn over 2 years ago

  • % Done changed from 0 to 80

Hi All,

As per current finding, no error/exception in the log file and able to replicate the same behavior in the local machine. Suspecting the customer browser caching issue or network timeout when clicking on the print button. To advise the customer to clear the browser cache and perform printing again.
Maybank to check the customer browser agent.

#3 Avatar?id=1966&size=24 Updated by Ngoh Chee Onn over 2 years ago

  • Assignee changed from Ngoh Chee Onn to Zahir Abd Latif

Hi Zahir,

Customer informed to closed this case since the issue resolve.

Thank you

#4 Updated by Zahir Abd Latif over 2 years ago

  • Status changed from New - Begin Life Cycle to Closed - End of life cycle
  • % Done changed from 80 to 100

Issue closed in SCP.

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