Support #12861
[SCP ID :##6196##] : KFH - CASH MANAGEMENT SOLUTIONS - NO SMS PIN RECEIVE
| Status: | Closed - End of life cycle | Start date: | March 14, 2022 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Customer did not receive the SMS Pin to activate his CMS access even though SMS Pin has been successfully sent on 08 Mar 2022 12:06:30.
Company name : BERKAT TAKZIM ENTERPRISE
Caller name : MUHAMAD ALIF HAKIM BIN OTHMAN
Company Name : BERKAT TAKZIM ENTERPRISE
Account No : 010141001335
Contact No : 0127622070
\\10.20.8.50\Insert Here\IB Logs\08032022
History
#1
Updated by Hafizudin MD over 2 years ago
- Assignee changed from Hafizudin MD to Lizahwati Basirun
- % Done changed from 0 to 100
User unable to receive sms because mobile no is not starting with '6'. 0127622070 instead 60127622070.
From latest record, user already updated mobile no and should able to receive sms pin
#2
Updated by Zahir Abd Latif over 2 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Lizahwati Basirun to Zahir Abd Latif
#3
Updated by Zahir Abd Latif over 2 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.