Support #12863
[SCP ID :##6198##] : Unable to load DPX file
| Status: | Closed - End of life cycle | Start date: | March 15, 2022 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Hi Chee Onn.
As spoken, i unable to load DPX file in SIT. Session will become expired after around 1 minutes
Time encountered around: 15/3/2022, 1:06PM
Environment: SIT1 (China Revamp)
History
#1
Updated by Ngoh Chee Onn over 2 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- % Done changed from 0 to 90
Hi All,
Based on the finding, the token serial number 1501979943 already existed in the TB_AM_VASCO_GLOBAL. Uploading the DPX with the same token serial number is not allowed and will be failed. Customer to remove the token serial number which already existed in the table TB_AM_VASCO_GLOBA or upload another DPX with a unique token serial number which has not been uploaded before to solve this issue
#2
Updated by Ngoh Chee Onn over 2 years ago
- Assignee changed from Ngoh Chee Onn to Zahir Abd Latif
#3
Updated by Zahir Abd Latif over 2 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 90 to 100
Issue closed in SCP.