Support #12871
[SCP ID :##6205##] : ISS REPORT ISSUE
Status: | Work Completed-End life cycle | Start date: | March 17, 2022 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | RIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:-
ISS team raised issue on the ISS raw file generated by IB.
1. Refer to sheet 3 – Transaction: currently ISS taken status Successful and Accepted. However, for February there’s status Success, dipadam, ditolak. Please confirm
2. Refer to sheet 2 – Duplicate Non- Transaction: there’s duplication for non-Transaction data. Listing as in sheet 2.
3. Refer to sheet 1 – non-Transaction : new status in this file . Berjaya. Please confirm.
attached herewith raw report for checking.
History
#1 Updated by Siti Balqis Othman over 2 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- % Done changed from 0 to 100
Feedback to Agrobank
1. Refer to sheet 3 – Transaction: currently ISS taken status Successful and Accepted. However, for February there’s status Success, dipadam, ditolak. Please confirm
Penril:
1) Currently for transaction Annual Fee is using label Success.
2) Ditolak and Dipadam are for BM selected language
Ditolak is the label used when a customer performs the reject action on the pending transaction.
Dipadam is the label used when a customer performs a delete action. For example, delete action for Fav duitNow Maintenance.
2. Refer to sheet 2 – Duplicate Non- Transaction: there’s duplication for non-Transaction data. Listing as in sheet 2.
Penril: What do you mean by duplicate data. Based on data given, the time was different.
3. Refer to sheet 1 – non-Transaction : new status in this file . Berjaya. Please confirm.
Penril: IB will save as Berjaya if customer selected language is BM as per screenshot for example
#2 Updated by Siti Balqis Othman over 2 years ago
#3 Updated by Siti Balqis Othman over 2 years ago
- Status changed from Pending Customer Feedback to Work Completed-End life cycle
- Assignee changed from Siti Balqis Othman to Zahir Abd Latif
Hi team,
05/04/2022- ITD inform can close this ticket. ISS team already received the confirmation regarding status.