Support #12892
[SCP ID :##6222##] : KFHOnline/CORUS unable to access - 18/03/2022
Status: | Closed - End of life cycle | Start date: | March 31, 2022 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Hafizudin MD | % Done: | 0% | |
Category: | MY RIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:-
Kindly assist to find the root cause for issue happened on 18/03/2022. We suspected the issue started at 1++ PM
Log files has been transferred to \\10.20.8.35\internet banking\IB_Issues_and_Logs\18032022-DR
History
#1 Updated by Zahir Abd Latif about 2 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
Hafiz, Apr 5, 2022:-
Below analysis for DB deadlock 1) 4136 time 2) 13:27 - 14:43 To prepare/prevent DB deadlock . Please provide us information below:- 1) Database situation at that times 2) DB connection pool size.
Already follow up and still no responded by Shahrulnizam.
Once received the required info/respond, this case will automatically reopen.
Issue closed in SCP.