Support #12897
[SCP ID :##6227##] : SMS PIN Agronetbiz not received 01042022
Status: | Closed - End of life cycle | Start date: | April 01, 2022 | |
---|---|---|---|---|
Priority: | High | Due date: | ||
Assignee: | Yap Kah Yan | % Done: | 0% | |
Category: | BIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:-
there is and issue where few Customer in AgronetBiz Not able to receive SMS Pin
History
#1 Updated by Zahir Abd Latif over 2 years ago
- Assignee changed from Stephanie Sufrapto to Yap Kah Yan
Dear Kah Yan,
Kindly assist on this issue.
Balqis on MC today.
Thanks.
#2 Updated by Yap Kah Yan almost 2 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
01/04/22
As per our joint findings, the issue is due to the path in IBAM AppConfig pointing to Java KeyStore was different from RIB.
The latest update from you (Adzlan), after updating the path in IBAM AppConfig, the contact center is able to send SMS PIN.