Support #12897

[SCP ID :##6227##] : SMS PIN Agronetbiz not received 01042022

Added by Zahir Abd Latif over 2 years ago. Updated almost 2 years ago.

Status:Closed - End of life cycleStart date:April 01, 2022
Priority:HighDue date:
Assignee:Yap Kah Yan% Done:

0%

Category:BIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

there is and issue where few Customer in AgronetBiz Not able to receive SMS Pin

Re_ SMS PIN _ TERNAKAN SRA BATANG KALI _ MY0643365.msg (132 KB) Zahir Abd Latif, April 01, 2022 12:41

History

#1 Updated by Zahir Abd Latif over 2 years ago

  • Assignee changed from Stephanie Sufrapto to Yap Kah Yan

Dear Kah Yan,

Kindly assist on this issue.
Balqis on MC today.

Thanks.

#2 Updated by Yap Kah Yan almost 2 years ago

  • Status changed from New - Begin Life Cycle to Closed - End of life cycle

01/04/22
As per our joint findings, the issue is due to the path in IBAM AppConfig pointing to Java KeyStore was different from RIB.
The latest update from you (Adzlan), after updating the path in IBAM AppConfig, the contact center is able to send SMS PIN.

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