Support #13051
[SCP ID :##6306##] : RCAS Admin User Maintenance Error - SIT
Status: | Work Completed-End life cycle | Start date: | June 08, 2022 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | - | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:
Please assist to check this error in SIT
The ear file deployed is on China Revamp Post Production Fix (Assign token provider issue using maker checker)
History
#1 Updated by Ngoh Chee Onn over 2 years ago
- Status changed from New - Begin Life Cycle to Work Completed-End life cycle
- Assignee changed from Ngoh Chee Onn to Zahir Abd Latif
- % Done changed from 0 to 100
Hi Zahir,
This issue had been resolved by updating the existing invalid data in the SIT database by using query. Customer had been verified and confirm it resolved. You may proceed to close the case.
Root Cause:
- There are multiple old users with empty SECONDARY_ID data in the TB_AM_USER table, causing this issue.
Resolution:
- Execute below query to update the empty SECONDARY_ID to 'MAYBANK'.
update TB_AM_USER set SECONDARY_ID = 'MAYBANK' where SECONDARY_ID is null;