Support #13051

[SCP ID :##6306##] : RCAS Admin User Maintenance Error - SIT

Added by Zahir Abd Latif over 2 years ago. Updated over 2 years ago.

Status:Work Completed-End life cycleStart date:June 08, 2022
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:-Spent time:-
Target version:-

Description

Hi,
Kindly attend below request:

Please assist to check this error in SIT
The ear file deployed is on China Revamp Post Production Fix (Assign token provider issue using maker checker)

SystemOut.log (436 KB) Zahir Abd Latif, June 08, 2022 12:36

History

#1 Avatar?id=1966&size=24 Updated by Ngoh Chee Onn over 2 years ago

  • Status changed from New - Begin Life Cycle to Work Completed-End life cycle
  • Assignee changed from Ngoh Chee Onn to Zahir Abd Latif
  • % Done changed from 0 to 100

Hi Zahir,

This issue had been resolved by updating the existing invalid data in the SIT database by using query. Customer had been verified and confirm it resolved. You may proceed to close the case.

Root Cause:
- There are multiple old users with empty SECONDARY_ID data in the TB_AM_USER table, causing this issue.

Resolution:
- Execute below query to update the empty SECONDARY_ID to 'MAYBANK'.
update TB_AM_USER set SECONDARY_ID = 'MAYBANK' where SECONDARY_ID is null;

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