Support #13054

[SCP ID :##6309##] : SIT - User linking scheduler error

Added by Zahir Abd Latif over 2 years ago. Updated about 2 years ago.

Status:Closed - End of life cycleStart date:June 09, 2022
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:-Spent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

Please assist to check attached error for scheduler run at midnight for user linking

SystemOut.log (539 KB) Zahir Abd Latif, June 09, 2022 11:03

History

#1 Avatar?id=1966&size=24 Updated by Ngoh Chee Onn over 2 years ago

  • Status changed from New - Begin Life Cycle to Investigation

#2 Avatar?id=1966&size=24 Updated by Ngoh Chee Onn over 2 years ago

  • Status changed from Investigation to Development / Work In Progress

#3 Avatar?id=1966&size=24 Updated by Ngoh Chee Onn over 2 years ago

  • Status changed from Development / Work In Progress to System Integration Test
  • Assignee changed from Ngoh Chee Onn to Zahir Abd Latif
  • % Done changed from 0 to 90

Hi Zahir,

Fixes package already deploy in SIT and please refer below for the root cause and resolution.

Root Cause:
- exception select user data in the TB_AM_USER caused persist function to create the global user not been committed into the database.

Resolution:
- add checking select user data if not empty and access to select TB_AM_USER table.
- Fixed packages have been uploaded into the Penril Support portal and we have tested in the SIT environment.

#4 Updated by Zahir Abd Latif about 2 years ago

  • Status changed from System Integration Test to Closed - End of life cycle
  • % Done changed from 90 to 100

Issue closed in SCP.

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