Support #13079
[SCP ID :##6329##] : Double Posting For AIG Rebilling on 18/6
| Status: | Work Completed-End life cycle | Start date: | June 27, 2022 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 0% | |
| Category: | Others | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Rebilling transaction posting on 18/6 (AIG) duplicates which caused the debit transaction done twice.
History
#1
Updated by Nurul Athira Abdul Rahim about 2 years ago
- Assignee changed from Nurul Athira Abdul Rahim to Najmi Pasarudin
#2
Updated by Nurul Athira Abdul Rahim about 2 years ago
- Category set to Others
Issue happend during DR Activity.
Due to reportProgram run slowly because of email the team decided to disable email and run the reportProgram manually,
it caused 2 programs run on the same time (Auto and Manual).
Will provide incident report to BSN team.
#3
Updated by Najmi Pasarudin about 2 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
#4
Updated by Najmi Pasarudin almost 2 years ago
- Status changed from Pending Customer Feedback to Pending Review
- Assignee changed from Najmi Pasarudin to Binti Marobi Athirah Umairah
Please enquire JTM. Is this issue solved?
#5
Updated by Najmi Pasarudin almost 2 years ago
- Status changed from Pending Review to Pending Customer Feedback
#6
Updated by Nurul Athira Abdul Rahim over 1 year ago
follow up with bsn.
#7
Updated by Binti Marobi Athirah Umairah over 1 year ago
- Status changed from Pending Customer Feedback to Work Completed-End life cycle
- Assignee changed from Binti Marobi Athirah Umairah to Zahir Abd Latif