Support #13081

[SCP ID :##6331##] : login error count issue

Added by Zahir Abd Latif about 2 years ago. Updated almost 2 years ago.

Status:Closed - End of life cycleStart date:June 27, 2022
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:RIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

Please help to check on the error count checking for RIB & BIB login. We found that currently if customer not input password then click submit/next this activity will captured as invalid login and contribute to login error count.

Sample test login without password at prod:

History

#1 Updated by Siti Balqis Othman about 2 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress

#2 Updated by Siti Balqis Othman about 2 years ago

  • Status changed from Development / Work In Progress to Pending SIT Deployment
  • % Done changed from 0 to 100

#3 Updated by Siti Balqis Othman about 2 years ago

RIB:
Finding: IB throws error message "invalid username and password" when password text box is empty.
Root cause:
1) Password encryption replaces empty text as encryption value, IB considers it as inserted value.
2) Missing empty password validation checking.
Resolution: Add inserted password checking before performing encryption and add blank password validation.

BIB:
Finding: IB throws error message “Password cannot be greater than 12 characters” when password text box is empty.
Root cause: Password encryption replaces empty text as encryption value which is more than 12 characters.
Resolution: Add inserted password checking before performing password encryption.

Patch delivered to ITD team.

#4 Updated by Siti Balqis Othman almost 2 years ago

  • Status changed from Pending SIT Deployment to Finished Development
  • Assignee changed from Siti Balqis Othman to Zahir Abd Latif

Dear Zahir,

Kindly, help to close this ticket. The patch had already migrated to production on 28/09/2022

#5 Updated by Zahir Abd Latif almost 2 years ago

  • Status changed from Finished Development to Closed - End of life cycle

Issue closed in SCP.

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