Support #13081
[SCP ID :##6331##] : login error count issue
Status: | Closed - End of life cycle | Start date: | June 27, 2022 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | RIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:-
Please help to check on the error count checking for RIB & BIB login. We found that currently if customer not input password then click submit/next this activity will captured as invalid login and contribute to login error count.
Sample test login without password at prod:
History
#1 Updated by Siti Balqis Othman about 2 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
#2 Updated by Siti Balqis Othman about 2 years ago
- Status changed from Development / Work In Progress to Pending SIT Deployment
- % Done changed from 0 to 100
#3 Updated by Siti Balqis Othman about 2 years ago
RIB:
Finding: IB throws error message "invalid username and password" when password text box is empty.
Root cause:
1) Password encryption replaces empty text as encryption value, IB considers it as inserted value.
2) Missing empty password validation checking.
Resolution: Add inserted password checking before performing encryption and add blank password validation.
BIB:
Finding: IB throws error message “Password cannot be greater than 12 characters” when password text box is empty.
Root cause: Password encryption replaces empty text as encryption value which is more than 12 characters.
Resolution: Add inserted password checking before performing password encryption.
Patch delivered to ITD team.
#4 Updated by Siti Balqis Othman almost 2 years ago
- Status changed from Pending SIT Deployment to Finished Development
- Assignee changed from Siti Balqis Othman to Zahir Abd Latif
Dear Zahir,
Kindly, help to close this ticket. The patch had already migrated to production on 28/09/2022
#5 Updated by Zahir Abd Latif almost 2 years ago
- Status changed from Finished Development to Closed - End of life cycle
Issue closed in SCP.