Support #13102
[SCP ID :##6350##] : [KFH Online]:
| Status: | Work Completed-End life cycle | Start date: | July 13, 2022 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | DR Activity | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Following hardware issue on KFH's DR for KFH Online (logged via ID : 6336)
we requested off-site support from Penril should we see any issue during our homecoming from DR to Production. The previous RCA was due to hardware failure, thus our server has a new hardware and the homecoming will be using this new hardware
Date: 14th July to 15th July
Time: 2300 (14th July) to 0300hrs (15th July) - actual activity might start at 0001 of 15th July
Activity: KFH Online moved from DR to Production - Homecoming
KFH Person In Charge: Shahrulnizam (017-2693252)
We don't foresee any issue, but request off site support incase we have issue
History
#1
Updated by Lizahwati Basirun about 2 years ago
- Status changed from New - Begin Life Cycle to Work Completed-End life cycle
- Assignee changed from Lizahwati Basirun to Zahir Abd Latif
- % Done changed from 0 to 100
KFH Online successfully swing back from DR to Prod with around 3am++.
Off-Site Support: Kahyan 12am-5am