Support #13106
[SCP ID :##6354##] : Agronetbiz: Unable to reprint Agronet Trxn History : OCEAN FRESH SEAFOOD PRODUCTS SDN. BHD.: MY0702153
Status: | Work Completed-End life cycle | Start date: | July 14, 2022 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | BIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:-
Kindly assist to check as customer unable to reprint the detail from Agronet Trxn History option (blank screen as below screenshot).
Customer detail as below:
Company name: OCEAN FRESH SEAFOOD PRODUCTS SDN. BHD.
Bus. Registration: 569436W
Caller name: KAN SWEE KOH
Phone number: 60179887727
Transaction date : 14/07/2022 11:35:30 AM
Amount: RM 500000
Error when customer try to reprint
1.Transaction detail that customer want to check.
History
#1 Updated by Siti Balqis Othman about 2 years ago
- Status changed from New - Begin Life Cycle to User Acceptance Test
- % Done changed from 0 to 100
Dear team,
Finding:
The print receipt content is not displayed when using firefox/ waterfox browser due to new updates from firefox affecting the css setting for the receipt content design.
Resolution:
Change the CSS setting to display print receipt content.
The patch already deployed at SIT environment for ITD to verify the fixes.
#2 Updated by Siti Balqis Othman about 2 years ago
- Status changed from User Acceptance Test to Work Completed-End life cycle
- Assignee changed from Siti Balqis Othman to Zahir Abd Latif
Dear Zahir,
Kindly help to close this ticket. The patch was already deployed to production on 14/09/2022 under Migration ID 191
Thank you.