Support #13238
[SCP ID :##6442##] : SOCSO Payment - account debited but transaction not captured in IBAM
Status: | Work Completed-End life cycle | Start date: | September 26, 2022 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Siti Balqis Othman | % Done: | 100% | |
Category: | BIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:-
Customer performed SOCSO transaction on 23/9/2022, account has been deducted but transaction not captured in IBAM.
CIF Number:
100571532
Company Name:
ABDUL RAZAH AND FAMILY ENTERPRISE
LHDN Employer Number:
SOCSO Employer Number:
E1502102346P
Socso Test Status: Sending
accout no: 1005902000002718
log file:
\\172.16.49.7\prod logs\23\26092022
\\172.16.49.7\prod logs\24\26092022
History
#1 Updated by Siti Balqis Othman almost 2 years ago
- Status changed from New - Begin Life Cycle to User Acceptance Test
- % Done changed from 0 to 100
The Patch for the issue has been delivered to ITD for testing on 27/09/2022
Issue:
Customer key-in invalid value for the termination date which causes conflict during the database insertion process.
The amount was not captured correctly.
Solution:
1) Added checking on the upload file type. If the file type is excel, the program will capture the amount as it is.
2) Added checking on the termination date format, and throws an error if the key-in value does not match the expected date format.
#2 Updated by Siti Balqis Othman almost 2 years ago
- Status changed from User Acceptance Test to Work Completed-End life cycle
Migrated to production on 14/12/2022 under migration ID200. Can close this ticket.