Support #13241

[SCP ID :##6445##] : Error session expired when CA create user

Added by Zahir Abd Latif almost 2 years ago. Updated almost 2 years ago.

Status:Work Completed-End life cycleStart date:September 28, 2022
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:BIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

Error session expired when CA create user.

Company Id:

9642

CIF Number:

250084508

Company Name:

PEMBORONG WANGSA GLOBAL

User ID:    18417
     Username:    wangsaglobal01
     Full Name:    KAN TET MING

log file:
\\172.16.49.7\prod logs\23\28092022
\\172.16.49.7\prod logs\24\28092022

timestamp 28/09/2022 1:00pm - 2:30pm

History

#1 Updated by Siti Balqis Othman almost 2 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress

The ITD team requested to throw an error message instead of the session expired.

#2 Updated by Siti Balqis Othman almost 2 years ago

  • Status changed from Development / Work In Progress to User Acceptance Test
  • % Done changed from 0 to 100

The patch given was:
Added error handling for the HOST error scenario.
Instead of IB redirecting the customer to the session expired page, IB will display the error message on the create user page.

#3 Updated by Siti Balqis Othman almost 2 years ago

  • Status changed from User Acceptance Test to Work Completed-End life cycle
  • Assignee changed from Siti Balqis Othman to Zahir Abd Latif

Dear Zahir,
You can close this ticket. The patch already migrated to production on 14/12/2022 under Migration ID200

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