Support #13247

[SCP ID :##6451##] : BCA and Mandiri cannot access message box (BIF-111782)

Added by Zahir Abd Latif almost 2 years ago. Updated 11 months ago.

Status:Closed - End of life cycleStart date:October 05, 2022
Priority:NormalDue date:
Assignee:Bramantyo Pujo Wiyono% Done:

100%

Category:-Spent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

We received report from Bank Mandiri and BCA related to error when accessing message box, as shown on the attachment

error message box CENA BMRI.PNG (291 KB) Zahir Abd Latif, October 05, 2022 18:49

History

#1 Updated by Bramantyo Pujo Wiyono almost 2 years ago

  • Status changed from New - Begin Life Cycle to Investigation
  • % Done changed from 0 to 10

still under investigation based on the log they provided, i cannot replicate the issue.

#2 Updated by Bramantyo Pujo Wiyono over 1 year ago

  • Status changed from Investigation to Development / Work In Progress

Fix issue upon accessing module mail box user got logout, this happened because upon db query the mail box data there is a ‘in’ statement with more than 1000 list causing query to db fail.

#3 Updated by Bramantyo Pujo Wiyono over 1 year ago

  • Status changed from Development / Work In Progress to Pending SIT Deployment

Release file:
https://drive.google.com/drive/folders/1-82MJPeyLHzpNcPHs3alvPnxxVjL__eu?usp=share_link

release to ptap on 09 feb 2023 [BI-FAST Portal] Patch Release [20230209_01]-[SCP6451] Fixes Message Box

#4 Avatar?id=2607&size=24 Updated by Rayvandy Gabbytian 12 months ago

  • Status changed from Pending SIT Deployment to Pending Prod Deployment
  • % Done changed from 10 to 0

Update 14/09/2023
- Testing has been tested by the PTAP team, waiting for user testing.
- RFC and testing results are still combined with the RFC API Data Query
Action :
20/09/2023
PTAP :
- need to check internal testing result in BI environment before, if not testing yet need to test first - refered to release note
- Prepare for RFC

#5 Updated by Bramantyo Pujo Wiyono 11 months ago

  • % Done changed from 0 to 100

Deployed on production 3 Nov 2023

#6 Updated by Bramantyo Pujo Wiyono 11 months ago

  • Status changed from Pending Prod Deployment to Closed - End of life cycle

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