Support #13248

[SCP ID :##6452##] : Participant didn't receive e-mail after the account has been unlocked

Added by Zahir Abd Latif almost 2 years ago. Updated 11 months ago.

Status:Closed - End of life cycleStart date:October 05, 2022
Priority:NormalDue date:
Assignee:Bramantyo Pujo Wiyono% Done:

100%

Category:-Spent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

We received information that BNI's portal user didn't receive e-mail, after we unlock the portal user account

History

#1 Updated by Bramantyo Pujo Wiyono almost 2 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress
  • % Done changed from 0 to 10

The issue are after user with status locked and then unlocked application will send the email containing new password information. but after user unlocked application doesnt had feature to resend email.

need to patch to resolve this issue

#2 Updated by Bramantyo Pujo Wiyono almost 2 years ago

  • Status changed from Development / Work In Progress to User Acceptance Test
  • % Done changed from 10 to 50

The patch already finish,
the patch notes and instalation file already sent to PTAP
on this link: https://drive.google.com/drive/folders/13pCH1J4dgr7aDAnBXSdMSxI-fvnaPVg_?usp=sharing

#3 Avatar?id=2607&size=24 Updated by Rayvandy Gabbytian 12 months ago

  • Status changed from User Acceptance Test to Pending Prod Deployment
  • % Done changed from 50 to 0

#4 Updated by Bramantyo Pujo Wiyono 11 months ago

  • Status changed from Pending Prod Deployment to Closed - End of life cycle
  • % Done changed from 0 to 100

Deployed on production 3 Nov 2023

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