Support #13341
[SCP ID :##6530##] : Cdb1a Down
| Status: | Closed - End of life cycle | Start date: | November 29, 2022 | |
|---|---|---|---|---|
| Priority: | Low | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | Technical | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
CDB1A down. Already pass the log to CF
Root cause: Parse date error in Transaction History Module
History
#1
Updated by Binti Marobi Athirah Umairah almost 2 years ago
- Category set to Technical
- Assignee changed from Nurul Athira Abdul Rahim to Nurul Hasnieza Bt Mohd Zamri
#2
Updated by Binti Marobi Athirah Umairah almost 2 years ago
- Assignee changed from Nurul Hasnieza Bt Mohd Zamri to Chun Feng Lim
#3
Updated by Chun Feng Lim over 1 year ago
- Status changed from New - Begin Life Cycle to Investigation
- % Done changed from 0 to 30
Log analysed, it caused CBD1A down by constantly create's web container for the error parse date and overwhelm the load of app server expecially during the time during end of month.
#4
Updated by Chun Feng Lim over 1 year ago
- Status changed from Investigation to Development / Work In Progress
- Priority changed from High to Low
- % Done changed from 30 to 100
No reoccur incident afterwards and no logs was given from client. No further action was taken, suspect network issues.
#5
Updated by Chun Feng Lim over 1 year ago
- Status changed from Development / Work In Progress to Closed - End of life cycle
#6
Updated by Binti Marobi Athirah Umairah over 1 year ago
- Assignee changed from Chun Feng Lim to Zahir Abd Latif