Support #13342
[SCP ID :##6531##] : AU-IM018753227 | Different RIB Profile and Phone Number
Status: | Pending Customer Feedback | Start date: | November 29, 2022 | |
---|---|---|---|---|
Priority: | High | Due date: | ||
Assignee: | Bin Madzlan Muhammad Muhafiz | % Done: | 100% | |
Category: | - | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:-
Need your kind help to check what is the current profile image for below userID
Username/UserID : Manjit
Customer claim her profile image is different.
History
#1 Updated by Bin Madzlan Muhammad Muhafiz almost 2 years ago
- File RqId_6531_Decoded_Base64_image.png added
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- % Done changed from 0 to 100
Please refer below steps to get profile image from CAS
1) Query db to get profile path:
select u_user_alias, u_user_image_url from xynapse_upass.tb_am_user where u_user_alias = 'username';
Example: select u_user_alias, u_user_image_url from xynapse_upass.tb_am_user where u_user_alias = 'Manjit';
2) SSH to CAS App01 or CAS App02, copy the path from above and append accordingly:
cat /sharedstorage/<db-path-as-per-1> ; echo
cat /sharedstorage/profile/b1ef89e6d789d3b32ca6fd5f44add02cbb294ee91d4f2774cdf06c062599e4df ; echo
3) Copy the base64 content to any decoder
Site: https://base64.guru/converter/decode/image
Example: as attached
RqId_6531_Decoded_Base64_image.png