Support #13342

[SCP ID :##6531##] : AU-IM018753227 | Different RIB Profile and Phone Number

Added by Zahir Abd Latif almost 2 years ago. Updated almost 2 years ago.

Status:Pending Customer FeedbackStart date:November 29, 2022
Priority:HighDue date:
Assignee:Bin Madzlan Muhammad Muhafiz % Done:

100%

Category:-Spent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

Need your kind help to check what is the current profile image for below userID

Username/UserID : Manjit

Customer claim her profile image is different.

Affin Always Profile Issue.xlsx (85.5 KB) Zahir Abd Latif, November 29, 2022 16:48

RqId_6531_Decoded_Base64_image.png (330 KB) Bin Madzlan Muhammad Muhafiz , November 29, 2022 17:27

History

#1 Updated by Bin Madzlan Muhammad Muhafiz almost 2 years ago

Please refer below steps to get profile image from CAS
1) Query db to get profile path:
select u_user_alias, u_user_image_url from xynapse_upass.tb_am_user where u_user_alias = 'username';
Example: select u_user_alias, u_user_image_url from xynapse_upass.tb_am_user where u_user_alias = 'Manjit';

2) SSH to CAS App01 or CAS App02, copy the path from above and append accordingly:
cat /sharedstorage/<db-path-as-per-1> ; echo
cat /sharedstorage/profile/b1ef89e6d789d3b32ca6fd5f44add02cbb294ee91d4f2774cdf06c062599e4df ; echo

3) Copy the base64 content to any decoder
Site: https://base64.guru/converter/decode/image
Example: as attached
RqId_6531_Decoded_Base64_image.png

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