Support #13352
[SCP ID :##6538##] : bulk payment upload - error bad request
| Status: | New - Begin Life Cycle | Start date: | December 12, 2022 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Chun Feng Lim | % Done: | 0% | |
| Category: | BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
Customer hit below error when click next after upload bulk payment file. Based on log we found below error. please help to check.
12/12/22 14:07:22:367 SGT] 00000d01 CommonsMultip E org.apache.struts.upload.CommonsMultipartRequestHandler handleRequest Failed to parse multipart request
org.apache.commons.fileupload.FileUploadException: Async IO operation failed (3), reason: RC: 55 The specified network resource or device is no longer available.
\\172.16.49.7\prod logs\VPIBKW01
\\172.16.49.7\prod logs\VPIBKW02
\\172.16.49.7\prod logs\VPIBKA01\BIB1\12122022
\\172.16.49.7\prod logs\VPIBKA01\BIB2\12122022
History
#1
Updated by Siti Balqis Othman almost 2 years ago
- Assignee changed from Siti Balqis Othman to Chun Feng Lim
Dear CF,
As per discuss on the group whatsapp, kindly help to check.
Issue chronology:
The user report received an error as in the screenshot when testing via Agrobank LAN cable, no issue when testing externally.
Me and kak Ilah, already tested internally, unable to replicate the issue.
At 2:40 PM, the user success perform upload bulk payment internally after kak ilah request her to retry again.