Support #13451

[SCP ID :##6622##] : Intermittence connection

Added by Zahir Abd Latif over 1 year ago. Updated over 1 year ago.

Status:Closed - End of life cycleStart date:March 20, 2023
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:TechnicalSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

Intermittence connection for IBAM and CDB.

CDB.JPG (29.8 KB) Zahir Abd Latif, March 20, 2023 16:13

IBAM.JPG (31.3 KB) Zahir Abd Latif, March 20, 2023 16:13

History

#1 Updated by Binti Marobi Athirah Umairah over 1 year ago

  • Category set to Technical
  • Assignee changed from Nurul Athira Abdul Rahim to Chun Feng Lim

#2 Updated by Chun Feng Lim over 1 year ago

  • % Done changed from 0 to 20

Request to enable trace logger in both app server on web container and session to narrow down the root cause.

=info: com.ibm.ws.session.=all: com.ibm.ws.webcontainer.srt.*=all: com.ibm.ws.webcontainer*=all: com.ibm.wsspi.webcontainer*=all: HTTPChannel=all: GenericBNF=all

#3 Updated by Chun Feng Lim over 1 year ago

  • Status changed from New - Begin Life Cycle to Closed - End of life cycle
  • % Done changed from 20 to 100

No reoccur incident afterwards and no logs was given from client. No further action was taken, suspect network issues.

#4 Updated by Binti Marobi Athirah Umairah over 1 year ago

  • Assignee changed from Chun Feng Lim to Zahir Abd Latif

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