Support #13489
[SCP ID :##6658##] : RPP Dispute Dead End Issue
| Status: | Closed - End of life cycle | Start date: | May 03, 2023 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:-
New Dispute cases routed to Paynet ( Assign to Paynet) , the Dispute will be dead end flow, To avoid this flow being assign to paynet which will cause the dispute to be in a dead end flow , Suggested removing
Paynet selection in assigning list in all RPP Dispute Page.
Note:
1.This change does not apply to IBG dispute only RPP dispute.
2. Change apply to all dispute page , create new dispute or update dispute pag
History
#1
Updated by Nai Cheng Yeat over 1 year ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Nai Cheng Yeat to Zahir Abd Latif
- % Done changed from 0 to 100
#2
Updated by Zahir Abd Latif over 1 year ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.