Support #13493

[SCP ID :##6662##] : Getting ORA-600 Error when generate MT_RTGS, FeeAdmin, FeeCalculationDetail

Added by Zahir Abd Latif over 1 year ago. Updated about 1 year ago.

Status:Closed - End of life cycleStart date:May 05, 2023
Priority:HighDue date:
Assignee:Bramantyo Pujo Wiyono% Done:

30%

Category:-Spent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

Is it normal getting ORA-600 when generating some report? What evidence we should provide to this case? Please inform if any necessary file/capture/evidence.

WhatsApp Image 2023-05-05 at 12.29.56 PM.jpeg (144 KB) Zahir Abd Latif, May 05, 2023 15:42

History

#1 Updated by Bramantyo Pujo Wiyono over 1 year ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • % Done changed from 0 to 30

From the information we got, there are activity happening at 5 may on early morning that cause those.
its likely cause corrupt or missing data on RPP_TRNX_LOG_FEE table, i got info seems from helpdesk team do reofload the fee data and the report already can be generated.

#2 Avatar?id=2607&size=24 Updated by Rayvandy Gabbytian about 1 year ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

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