Support #13496

[SCP ID :##6665##] : unable to approve & IBAM displayed error Error while Performing your Request

Added by Zahir Abd Latif over 1 year ago. Updated over 1 year ago.

Status:Work Completed-End life cycleStart date:May 09, 2023
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:IBAMSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

Branch maker edited email via IBAM > company details.

However checker unable to approve & IBAM displayed error Error while Performing your Request (refer attachment)

log file: \\172.16.49.7\prod logs\23\ibam 08052023

ibam detail.pdf (86.6 KB) Zahir Abd Latif, May 09, 2023 17:51

IBAM ERROR.pdf (138 KB) Zahir Abd Latif, May 09, 2023 17:51

History

#1 Updated by Siti Balqis Othman over 1 year ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress
  • % Done changed from 0 to 50

#2 Updated by Siti Balqis Othman over 1 year ago

  • Status changed from Development / Work In Progress to System Integration Test
  • % Done changed from 50 to 100

Finding:
Issue due to missing null checking on the annual fee date.

Solution:
Added null checking on the annual fee date.

The patch already deploy at SIT for ITD to verify.

#3 Updated by Siti Balqis Othman over 1 year ago

  • Status changed from System Integration Test to Work Completed-End life cycle
  • Assignee changed from Siti Balqis Othman to Zahir Abd Latif

Dear zahir,

You may close this ticket. We have deployed the patch on 11/05/2023 under Migration ID207.
Bank already confirm with Bank Admin that they successfully approve the pending action.

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